Blockstream issues scam alert against Jade wallet users
Customers suspect Blockstream suffered a data leak, but the company denies it.
Blockstream, the company focused on Bitcoin infrastructure founded by Adam Back, has issued an alert to users of its hardware wallet, the Jade. The text points to an active phishing campaign via email.
The shared image shows that the scammers ask users to update their wallets' firmware to the latest version. However, it is a scam.
Today, Blockstream competes with Ledger and Trezor, the two most famous brands in the sector. Its two models, Jade Classic and Jade Classic, are sold for US79.99andUS149.99, respectively, on the official website.
Blockstream warns about phishing against Jade wallet users
In a note published this Friday (12), Blockstream acknowledged that an ongoing phishing campaign against its hardware wallet users exists. However, the company did not provide more details about the case.
"We became aware of fake emails claiming a 'Jade firmware update'," the company wrote.
This was not sent by Blockstream.
Blockstream will never send firmware files via email.
No data has been compromised.
As a recommendation, Blockstream advised users to "not trust, verify" and suggests that its customers follow its official pages on social media.
Other complete screenshots show that the email was not sent from the Blockstream domain. In addition, the logo used by the scammers is also different from the original.
That is, it can be easily identified as a scam if the user does not act impulsively.
Community suspects Blockstream had data leaked
Although Blockstream claims that "no data was compromised," some users questioned the company about an alleged data leak.
"I received the same email. So Blockstream was hacked and the customer email list was leaked?" a customer questioned.
The suspicions happen because the reports indicate that only Jade users received this email. In other words, it is not a broader database.
The company did not respond to the comments.
In 2020, Ledger went through a similar leak. Five years later, customers continue to be targets of scams, including physical letters sent to their addresses.
