Closed a Starling bank account today because they wouldn't authorise a new device without video ID and cut off the old one with no warning. Ironically the explanation given for updating(out dating?) the app was to improve customer experience ๐ค
Next up: Revolut. They sent a notification for new documents, ignored so far. Why hassle your customers like this? I gave ID when I opened the account and I'm still the same person. Yearly kyc on a UK bank account becoming the norm now?
Bitcoin can win just on convenience alone
I shit you not. Order received in two different deliveries. This is how inefficient big companies can afford to be, it's also the wrong paper so can now get collected and returned... by courier