Cash app is a joke. I haven't used the app in many years, redownloaded and tried to login, error.
Called support, and they said my account was closed for violating ToS but couldn't tell me why.
I also tried creating a new account with a new email and get the same errors. Likely their app just doesn't work on graphene and thata how I violated the ToS.
Guess having venmo as my go to all these years was the right move. Someone should tag jack if he's still on here and expects bitcoin to help onboard his users to accept bitcoin.
Replies (19)
I use it on Graphene but you're right, that's disappointing.
I may try cash app soon. I can't use strike for some reason and customer service didn't help
That's odd, nostr:nprofile1qqsvf646uxlreajhhsv9tms9u6w7nuzeedaqty38z69cpwyhv89ufcqpp4mhxue69uhkummn9ekx7mqpr4mhxue69uhkummnw3ez6ur4vgh8wetvd3hhyer9wghxuet5tm8sjr and crew are usually very responsive.
what’s the issue? happy to help
thanks for tagging me 🙏
What phone are you running Graphene on? The app doesn't work for me
wrong ping, this is about cash app and the other jack
wasn't about you, was about cash app and the other jack
Had a similar experience with Venmo. Customer experience left such a careless bitter taste that I didn't even care about trying to start a new account.
It was a while ago. I just kept getting hung up on kyc verification.
Customer service had me keep resubmitting a picture of myself with my drivers license. Never seemed to be right, but I wasn't told what was wrong with the picture. I would get the same form response explaining what I needed to submit, so I gave up after a dozen or so tries.
Strike has the best customer service I’ve seen in the #bitcoin space, nostr:nprofile1qqsvf646uxlreajhhsv9tms9u6w7nuzeedaqty38z69cpwyhv89ufcqpr4mhxue69uhkummnw3ez6ur4vgh8wetvd3hhyer9wghxuet5qyxhwumn8ghj7mn0wvhxcmmvfu5egz is relentless in making every product we ask for and hope they can resolve for you
happy to help!
My issue with strike, as a farmer, is that my business application was immediately rejected "with no opportunity for appeal" as soon as I said all of my customers pay in cash. Which is SOP for direct to consumer farm businesses.
Which sucks because it its how I do 100% of my personal "banking"
what email did you register with or what is the business name? i’ll take a look
I use venmo BC the credit card pays rewards in bitcoin. Better than any other card I've researched too
Ink blot farm. I can DM you my actual name if necessary, but don't want to dox my nym publicly.
Actually, might be under KAB enterprises or ink blot cattle. Can't remember. DMD you the email just in case.
Better than the Gemini one? Can it be withdrawn?
Yes, iirc. And yes, you can withdraw, usually I just send it to other venmo people tho.
