I haven't been able to access my #coinos account for more than a week now, and I just found out that zaps are not going through. Unfortunately, they're not replying to DM requests π
Who else is facing a similar issue?
#asknostr
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Replies (7)
My experience with the customer support is also very bad, you can't really call it support. They didn't respond to my email for weeks, after I sent a reminder they answered that they missed the first one. I was told to provide more details on my issue I had at that time, which I did. After that never heard anything again (probably they missed the mail, againπ)
Since then never touched that service again
Hi please email support@coinos.io
Sorry you had a bad experience
Send them an email. They have a really good support team.
Thanks Jee, I saw their reply, and will do it as soon as I get a bit of time. Right now, I'm not even sure if my zaps are going through...
Will do, thanks