None of the kyc exchanges I've used in the past have my current address, but strike does. So this has me wondering what strikes security looks like and if they're advocating for additional security for their users?
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we have strict access controls on sensitive user info and all customer service reps are well paid, vetted, and hired internally
I don't doubt that. Moreso it'd be cool for them to push some educational materials to customers that'd help in the event of this type of breach. No one is "unhackable" but I'm guessing the answer is just offsite multisig.