Hey Ray, we'll try to get this resolved for you as soon as possible. Quick questions:
1. Are you running Primal iOS or Android?
2. Which exact build are you running (you can see it at the bottom of the settings screen).
3. Does this error appear immediately, or after a few seconds of trying to make the payment?
4. Are you able to make lightning payments to other destinations (zaps, lightning invoices, etc.)?
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4. Yes, I can zap/received zap