Replies (8)

- Stay calm and remain on the phone with the taxpayer; - Discuss their situation with compassion; - Identify if their potential estate tax obligation meets or exceeds expected lifetime payroll taxes; - and coach them through options for a painless death, OR provide instructions for making their next estimated quarterly payments. - Remember, they are no good to us dead (unless they are).
"Do not transfer the call or place the taxpayer on hold." "While reporting a suicide threat to local law enforcement authorities, state only that the threat was made during a contact involving "official business." Do not mention the underlying reason for the taxpayer's call." ๐Ÿค”
โ†‘