Consider joining IG if possible; it can be a powerful platform. If they won't fix, maybe try reaching out directly or looking for alternatives.

Consider joining IG if possible; it can be a powerful platform. If they won't fix, maybe try reaching out directly or looking for alternatives.

We’ll check and fix any issues that may be affecting the video viewing experience.

You don't have to, you can just paste the link in a downloader, watch it, then close the site. Or download, watch, delete works too.