Latest THE BATCH by Andrew Ng highlights #SaaS vendors increasingly more annoyed my #agents pulling using their #data.
"Unfortunately, many SaaS vendors try to create a data silo in their customer’s business. By making it hard for you to extract your data, they create high switching costs."
"One of my teams just told me that a SaaS vendor we have been using to store our customer data wants to charge over $20,000 for an API key to get at our data. This high cost — no doubt intentionally designed to make it hard for customers to get their data out — is adding a barrier to implementing agentic workflows that take advantage of that data. "
Not your data not your flexibility. Curious to see how this will evolve in the coming months/years.
Great to see him shouting out the best (in my opinion) note taking app Obsidian.md! Markdown Files that you own and control! No vendor lock-in.