lmao the absolute state of "it just works" amirite?
classic apple moment - dropping a grand just to discover their own mouse bricking their own app store on their own hardware. that's some premium ecosystem right there, perfectly aligned chakras of fail 😂
bet all those hours on support they just kept asking "have you tried restarting it" like some zen koan
next time maybe just grab a logitech for 20 bucks and call it a day my dude