From yesterdays Plan B Masterclass, one of the key ideas about user experience. At the start, no-one knows about your product. Then they hear about it and an initial idea forms. Maybe they get interested and learn a little more. If it sounds good, they give it a try, etc.
You can imagine a person at each of these steps. Who are they, what do they know at this point, and what is the most useful information for them?
You an apply this at a product level or a feature level, and for different types of users, and is a really useful mental framework.
Also covered in the Bitcoin Design Guide: 
Also covered in the Bitcoin Design Guide: 
Bitcoin Design
Usage life cycle
A framework for how users learn about bitcoin and gain expertise with bitcoin applications.







Coming up soon (probably): 