This unfortunately is also true with the nostr:npub1jugar2agq6369p0l86razavs9shj2p6pscxecevs8j94ap37hkqsjlfc28 API that your company seems to be using.
It's really unfortunate that these companies seem to have lost the plot -- the point of Bitcoin, of the Lightning Network -- the way these protocols were carefully designed, over the years... is to preserve user privacy by allowing for DECENTRALIZED and PRIVATE transactions.
If all your users' transactions go through one API endpoint in Tel Aviv or LA -- then that's a failure. They've got no privacy, and you're selling them a centralized system. If you want to do that, just use the PayPal API. It's going to be more reliable and at least there is some kind of legal oversight.
