I think I might have found the issue. When creating an ID card (with login) while logged in with nsec, that doesn't work for some reason. Therefor the print button is greyed out.
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I noticed that also. On ID card, print was grayed out. On Business card it was not grayed out but didn’t open the print dialog. On iPhone in Primal
Then maybe Primal, if it has an in-app web browser, doesn't support printing.