Absolutely this! Democracy masks this agency problem very cleverly to the point that it's considered immoral and illegal for the citizens (principal) to fire their agents (politicos) by any other means once they perceive them to be a problem to their wellbeing. Even the legal system is constructed around some of these erroneous delusions
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The principal–agent problem typically arises where the two parties have different interests and asymmetric information (the agent having more information), such that the principal cannot directly ensure that the agent is always acting in the principal's best interest, particularly when activities that are useful to the principal are costly to the agent, and where elements of what the agent does are costly for the principal to observe.
the national security state in a nutshell
That's why everything is classified and even when revelations or disclosures happen they go nowhere