Quite hard to provide a "comparable experience" against a 500 ppl engineering team operating on a limitless centralized server they fully control with just a few full timers and a bunch of part time folks while having to interoperate with 100 other pieces of software that were all written by different people.

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I think the number of people is coping. > having to interoperate with 100 other pieces of software Yeah I’d say this and the fact that there’s a hundred useless NIPs you’re supporting would be part of the issue. I applaud Primal for at least having the courage to be opinionated and place UX above all else
Well the number of people is a key difference. Take your primal, for instance. It's nowhere near Twitter in UX. And they will probably never be. Even being the Nostr team with 10x the amount of money our second biggest project has. Even focusing all that money in the UX at the expense of everything else, like not integrating with virtually anything, relying on centralized caches and even KYC people to use their custodial wallet.