The easier it is to return a bought item, the more likely it is I will buy it
The easier it is to close a business, the more likely I will start one
The easier it is to fire someone, the more likely I will hire someone
The easier it is to end a rental contract, the more likely I will rent
The easier it is to exit, the more likely I will stay
- Juraj Tsu, The Tao of Friction
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Replies (6)
Same
Those are some good incentives right there ๐ค
Exactly
This is one of the reasons Costco has been so successful, their satisfaction guarantee has no time limit on returns outside of the 90 day policy for electronics.
I personally buy things there more often due to them backing their products so much that even years later I can return it if I'm not satisfied. As a former salesman of products within Costco, I would see our products returned from sometimes a DECADE prior. As a salesman I hated it, but even though people abuse the policy it's a good thing overall IMO.
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What is freedom?
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The easier it is to save, the more I will spend