That sort of thing would make much more sense to me. It would be much easier to make sure that doesn't become a honeypot of information. Bitcoin ATMs could have a kind of speakerphone system where customers can speak to the ATM operator. Those sorts of things seem sensible. Talking to a new customer to ensure they are able to secure their coins seems like good idea given what I have seen in person. The call could be transcribed with a local LLM. The voice data could be deleted. The transcription could be kept with the personal information (names, etc) from the conversation redacted out of the transcription.