Yes. @BitBees needs to setup his/her DM relay list. They can use Amethyst, 0xChat or Nostur to set it up. Otherwise, Amethyst doesn't know where to send the DM.
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So she could use Amethyst and do "Relay Sync" like i did? This would solve the issue?
No, she needs to go to the Relay Settings and pick the relays she wants to use for DMs. There is a Default button on the top right corner of that section if she wants to use our defaults.
Once she has chosen the relays, the Relay Sync might help find any past DMs that were not on those relays and move over there. But she needs to pick first so that the sync knows where to send past DMs if needed.