How does primal handle the chat?
We've noticed that many people do not display in chat (chat or zaps) depending on which app they're viewing from (including Primal). I was able to fix this issue for my own stream by using the noStrudel chat instead of the ZS chat. Reason - on noStrudel I could change the socialgraph/wot settings to ensure NOBODY is being filtered from chat because they exist outside of the SocialGraph.
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The stream host can control whose chat messages are displayed. However any user can switch this setting off to show all messages without moderation (under chat filtering)