i cant do OS stuff
i cant even get an updated OS on my computer when i am ~trying~ to do that on purpose
a lot of people are really not tech literate
i am one of them
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a lot of people are so not tech literate they also break stuff in weird confounding ways
like wow over the phone i thought this was the problem
and now in person no yea i see what you are talking about i dont even know how you managed to do that