back in my tech support days, i did too :)

I often see a similar issue with monitor video/audio cables (and of course monitor power cables). I think VGA had something figured out with the screw in connectors.

What's funny is I don't even work in tech support. People just know that I have a CS degree and used to work in tech so they just come to me while I'm working my healthcare job. The water finds a way in. I can't escape it 😂

I pretend I don't know about computers now, saves a lot of unpaid tech support time 😅

A good tactic. It's somewhat hard in jobs where your background is known or of interest. Students, etc.