I think we need much better designers and user interface specialists. Most of the FOSS UI/UX is frankly garbage and is not friendly to a common population. It was always a problem, hence Linux is on servers and not on desktops. Android slightly improved on that by bringing Linux to mobile, but I still consider it a bad execution, given the variance between vendors of hardware.

SteamOS is another vector, bringing Linux to a non technical crowd. I think the gaming audience becoming more familiar with Linux could help, it might push more well designed software to the Linux side. Valve did a good job with getting Linux drivers to work a lot better, gaben has sway in the industry, so maybe. Android coming to desktop/laptop form factors, replacing ChromeOS will be interesting too. Desktop mode on my phone is actually useful. I'm the opposite of you 😂 I used to do support that included a lot of Mac & iOS users (I was even a Mac Maxi back in the day, until 10.7/8 😱) I find their later GUI decisions frustrating and Linux & Android easier. But everyone is different, and I'm certainly not a common user.