As mentioned before I don't even use email. The remaining account I use, I check once every month. Then most email is spam or marketing and it's unencrypted in 99% of cases which makes it the worst tool for account recovery.
I use Nostr. I use SimpleX and it's easy to backup those profiles. Maybe even some internal message system that can be created with a seed and stored in a hardware wallet sending cc to Session, Simplex or Nostr would be the best way forward.
Replies (5)
As said makes no sense for us at the moment and personally I don't see any issues with using an alias. Email is still the most used communication tool and in our business a must have.
We also don't have any resources for such developments at the moment since we have to spend most of.our time with extent our infrastructure, domains cost a lot of time with our volume, and VPSs as well.
And also I see a had he pile support tickets growing with key based logins.
Gaor enough. You certainly provide a good service. I'd encourage you to notvdismiss this because email has first mover advantage. There are much better ways to integrate this and that's what I would expect you to have on your milestones list. Not needs to happen now, but I'd be disappointed if you'd give me the same answer in two years.
People only sign up with email because you don't give them a second option. It's like with fiat companies.
Internal ticket system + cc to messenger
I understand your troubles maintaining the infrastructure and services, but I gotta agree the guy has a point. Think carefully about that, and when you guys have the time, try to implement something like what he said (nostr login, key pair, etc..), because although niche, this might indeed be an advantage for some customers (they are already niche anyway)...
You know, be the change you wanna see in the world lol
