There is currently a phishing email going around that's pretending to come from us. Please do not follow the instructions in the email. We are currently investigating.

Replies (14)

I received that email. The address was one I only ever used with Bitbox. @BitBox Please check if your customer records have been leaked somehow.
I am literally looking to buy a bitbox nova, but still have not found a way to have it shipped without leaving my name address and phone number out there
I saw brevo in the headers as well. That plus the link that prompts you to enter your seedphrase to check if you're vulnerable...yeah it's a scam.
LaserEyesPsy's avatar
LaserEyesPsy 2 months ago
Almost fell for it. Then I remembered to check Nostr first. Ha ha ha.
MissingNo's avatar
MissingNo 2 months ago
No. No. Anyone above 100 IQ will never fall for phishing emails, specially related to crypto. People are just stupid.
SinedinZigan's avatar
SinedinZigan 2 months ago
Phishing time was always a bulish signal for a number go up time. #Uptober
For beginners reading this later: a familiar logo or sender name isn't proof. Open the maker's website yourself and use its published support route to check an unexpected message. Never give support your recovery words or private keys. That habit matters long after this particular warning. 🧡
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