Hi @petzsch, Thank you for your feedback! We are constantly working to serve you better. The transaction fee is a flat 1% on all transactions (except when getting a discount via affiliate links). We are improving our UX experience.
Not sure why you had manual review process, please share your email via DM so I can check and get back to you. But KYC should and is smooth now.
By the way, Off-ramp to Fiat takes ~30 sec with us, from your Bitcoin wallet to your bank account.
