SERVICE UPDATE (Copied from Telegram)
At the moment I'm still trying to scan through a 2 TB disk image I took of the Coinos server to see if I can find remnants of any more recent but deleted backups that were created closer to the time that our database failure occurred.
If I can locate some then I need to piece them together because they may just be partial fragments on the disk and parts of them may have been overwritten. If I can recover some data from them then I'll start using that to get people's balances.
Failing that I will have to see if I can start cross referencing my web server logs. My application server logs would have been a lot more helpful but they were rotated away too unfortunately because they grew too large as the application was spamming a ton of error messages for a few hours while the DB was down.
This morning I hatched a bit of a plan to try and enable partial withdrawals while I continue working on this data recovery. I'd like to allow people to withdraw any funds that they deposited after the incident occurred because I know those are legit. I just need to code that up so that I can maintain a separate balance for pre-incident and post-incident funds.
I can't enable full withdrawals until I do a full accounting of all the activity that occurred in between my last backup and the db failure. Some people will be missing funds that they deposited but others will have extra funds that they withdrew already but are now showing back up in their balance because everyone's balances were rolled back by a day or two.
I still don't have any solid ETA but probably at least another day or two before full withdrawals are back. Hopefully by tonight I'll have partial withdrawals for any funds that were deposited after about 10am PT yesterday.
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Replies (16)
Thanks for the update ๐
THX FOR THE UPDATE ADAM. ANYTHING YOU WANT FROM US?
Thank you for the update ๐ค๐ผ
Thanks for the update
When canwe get bask to zapping? Ain't working yet
nostr:nprofile1qqsr9cvzwc652r4m83d86ykplrnm9dg5gwdvzzn8ameanlvut35wy3gpzdmhxw309aex2mrp0yhx5c34x5hxxmmdqyxhwumn8ghj7mn0wvhxcmmvqyg8wumn8ghj7mn0wd68ytnvv9hxgpywa92 was a working weekend after all, hope coffee is helping
Thanks for the update; good luck ๐ค
May i suggest to block in and out until you finish your checks.
It's complicated a partial restart.
Hey and you get some likes on top of that ๐ตโ๐ซ keep building ๐งก๐ช๐ผ
Thank you
Thanks for all the updates
Chill man..
Appreciate the update :)
Appreciate your honesty and hard work ๐ช thank you!
Man, that sounds awful. I donโt envy you.
We've used your service in the past and would gladly help you get this data recovered for no cost. Shoot us an email office at cascadiarecovery.com. We'd ask you to ship the drive to us but otherwise it would be free. We have best-in-class data recovery software and engineers.