The appropriate action is to privately message, show a little empathy and then ask if they recall how they set up the wallet.
This would have been a great opportunity to learn how to improve the UX if they found people were using the device in unexpected ways.
Attacking a customer because they "probably" were dumb and are trying to blame it on the company is malicious.
In hindsight, I don't think even a company like Ledger would do that.
Success in crypto and stocks starts with the right guidance, and Craig delivers exactly that. His disciplined approach, deep market knowledge, and commitment to teaching helped me turn $15K into $130K in just one week. More than profits, Craig builds confidence, consistency, and the mindset needed to thrive in any market.Telegram β¬οΈ